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London Dog Walking FAQs

Welcome to the London dog walking FAQ page of 84 Acres Canine Country Club, London's premier dog walking provider. Here, we have compiled answers to the most commonly asked questions to provide you with all the information you need about our exceptional services.

Are you insured?

Yes. 84 Acres is insured professionally with specialist animal trade insurers. Our insurance covers public liability; day care, custody control and transportation of your dog.

2

Are you licenced?

Yes. 84 Acres has obtained all of the licences that are available to the business.

3

Can I meet the team and see the facilities before sending my dog?

Yes. We recommend you do this! Come and see the place in action. Meet the team, ask questions, see exactly where your dog will spend their day, who they'll be with, and what they'll be doing.

4

What happens if my dog doesn't get on with another dog?

84 Acres is extremely strict in only accepting social dogs. This ensures all of the dogs are happy in one another's company, so it's unlikely your dog will not get on with another dog. In fact, the dogs usually form their own social groups with dogs who enjoy similiar activities!

5

Do I need to book in the same days each week?

Yes, but you only need to commit to one fixed day each week. It is possible to add additional days as required.

6

My dog doesn't like crates or confined spaces, will he cope with travelling to and from the centre?

The crates are vet approved and have more space than necessary for even the bigger breeds. Very rarely do we find that the dogs have any issues with the van or crates, since it has a hugely positive association for them - it means they get to have a fun day running around with all their friends!

Have more questions?

  1. What areas of London do you serve?
    • At 84 Acres for London, we proudly serve the areas of West London, South London, and South West London. We understand the importance of convenient access to dog walking services, and our team is committed to providing our services to dog owners in these regions. Whether you reside in West London's vibrant neighborhoods, the scenic areas of South London, or the charming communities in South West London, we are here to offer our professional and reliable dog walking services.

  2. How long has 84 Acres for London been in business?
    • 84 Acres for London has been a trusted name in the dog walking industry for over 1 year. Since our establishment in 2022 we have been dedicated to delivering exceptional care and service to our clients and their beloved pets. Our years of experience have allowed us to refine our processes, train our team members to the highest standards, and build strong relationships with our clients. We are proud of our track record and the positive impact we have made in the lives of dogs and their owners throughout London.

  3. Are you insured and bonded?
    • Yes, at 84 Acres for London, we prioritize the safety and security of your furry companions. We are fully insured and bonded to give you peace of mind while entrusting us with the care of your dogs. Our insurance coverage extends to accidents, injuries, and any unexpected incidents that may occur during our dog walking services. Additionally, our bonding ensures that we are held to a high standard of professional conduct and accountability. We believe in transparency and professionalism, and our insurance and bonding demonstrate our commitment to providing a reliable and trustworthy service.

  4. What qualifications do your dog walkers have?
    • Our dog walkers at 84 Acres for London are highly qualified professionals with a genuine passion for dogs. They undergo rigorous training to ensure they have the knowledge and skills necessary to provide exceptional care. Our team members are trained in dog behavior, handling techniques, leash control, and basic obedience. They also receive certifications in pet first aid and CPR, equipping them with the ability to respond effectively in case of any emergency. We believe in continuous education and stay up-to-date with the latest advancements in the field of dog care to provide the best possible service to our clients and their furry companions.

  5. How many dogs do you walk at once?
    • We believe in providing individualized attention and care to each dog during their walk. To maintain a high level of supervision and ensure the safety and well-being of the dogs in our care, we typically walk a maximum of 4 dogs per dog walker at a time. This enables our dog walkers to focus on the specific needs and behaviors of each dog, promoting a positive and controlled walking experience. By limiting the number of dogs per walker, we can better manage the dynamics, reduce the potential for conflicts, and ensure that every dog receives the attention, exercise, and mental stimulation they require.

  6. What is the duration of a typical dog walk?
    • At 84 Acres for London, we believe in providing ample time for dogs to enjoy their walks and engage in physical activity. A typical dog walk with us lasts for approximately 1 hour. During this time, our experienced dog walkers focus on providing exercise, mental stimulation, and social interaction for your furry friend. We understand that dogs have varying energy levels and exercise needs, and we tailor the pace and intensity of the walk to suit each dog's requirements. Whether it's a leisurely stroll or an energetic adventure, we ensure that your dog gets the appropriate duration of exercise and attention to keep them happy, healthy, and fulfilled.

  7. Can I schedule a dog walk on weekends or holidays?
    • Absolutely! At 84 Acres for London, we understand that your pet's needs don't take a day off. We are proud to offer our dog walking services 7 days a week, including weekends and holidays. We believe in providing consistent care and reliable service to our clients throughout the year. Whether you have a busy work schedule, social commitments, or simply need an extra hand to ensure your dog receives the exercise and attention they deserve, our team is here to accommodate your needs. You can rely on us to be there for your dog, rain or shine, on weekends, public holidays, and even during festive seasons.

  8. Are your dog walkers trained in pet first aid?
    • Yes, at 84 Acres for London, the safety and well-being of your dogs are of paramount importance to us. All our dog walkers are trained in pet first aid and CPR (Cardiopulmonary Resuscitation). We believe in being prepared for any unexpected situation that may arise during a dog walk. Our team members receive comprehensive training in recognizing signs of distress or illness, handling minor injuries, and responding appropriately in emergency situations. This includes knowledge of vital signs, wound care, choking prevention and relief, and the proper administration of first aid measures. Our commitment to training ensures that your furry companions are in capable hands, and we can provide immediate care and assistance when needed.

  9. How do you ensure the safety of the dogs during walks?
    • At 84 Acres for London, the safety and well-being of the dogs we walk are our top priorities. We take several measures to ensure their safety during every walk. Firstly, our dog walkers are trained professionals who understand canine behavior and can anticipate and manage potential risks. They are skilled in leash control and use secure leashes and harnesses to prevent accidental escapes. Additionally, our walkers are knowledgeable about local leash laws and follow them strictly to ensure the safety of all dogs and pedestrians. We also select walking routes that minimize exposure to traffic, hazards, or busy areas. Our team maintains constant vigilance, carefully supervising the dogs to prevent conflicts or accidents. Rest assured, when you entrust your dogs to us, we make their safety our utmost priority.

  10. Can you accommodate specific requests for dog walking routes?
    • Yes, we understand that each dog has unique preferences and requirements. We strive to accommodate specific requests for dog walking routes whenever possible. We recognize that familiarity and routine are important for dogs, and we aim to provide them with a comfortable and enjoyable walking experience. During our initial consultation, we encourage clients to share any specific instructions or preferred routes for their dog's walk. Our dog walkers will do their best to incorporate these requests into the walks, provided they are safe and feasible. We believe in open communication and building a relationship with our clients to ensure that their expectations are met and their dogs receive the personalized care they deserve.

  11. Are you able to administer medication to my dog if needed?
    • Yes, at 84 Acres for London, we understand that some dogs may require medication during their walks. Our dog walkers are experienced and trained to administer common types of medications, such as oral medication or topical treatments. We follow detailed instructions provided by the dog owner, including dosage, timing, and any special requirements for administering the medication. We prioritize the safety and well-being of your dog, and we take great care to ensure that medications are administered accurately and on time. If your dog requires medication, please let us know during the booking process so that we can discuss the specific details and make appropriate arrangements to meet their needs.

  12. What types of dogs do you walk?
    • At 84 Acres for London, we walk dogs of all breeds, sizes, and ages. We believe that every dog deserves the opportunity to enjoy regular exercise and mental stimulation, regardless of their breed or physical characteristics. Whether you have a small toy breed, a medium-sized mixed breed, or a large working breed, we are well-equipped to handle their specific needs. Our dog walkers have experience with a wide range of dog breeds and are trained to adapt their approach based on individual temperaments and energy levels. We believe in inclusive and compassionate care, providing personalized attention and exercise tailored to each dog's unique requirements.

  13. Can I meet the dog walker assigned to my dog before scheduling walks?
    • Absolutely! We understand the importance of establishing trust and a good rapport between your dog and their walker. We are more than happy to arrange a meeting between you, your dog, and the assigned dog walker before scheduling walks. This introductory meeting allows your dog to become familiar with their walker and provides an opportunity for you to discuss your dog's specific needs, routine, and any concerns you may have. It also gives you the chance to ask questions, get to know the walker, and ensure that you feel comfortable entrusting your dog's care to them. Building a relationship based on trust and communication is essential to us, and we encourage these meetings to facilitate a positive experience for everyone involved.

  14. How do you handle aggressive dogs or dogs with behavioral issues?
    • At 84 Acres for London, we prioritize the safety of all dogs and our team members. We have a thorough understanding of canine behavior and are experienced in handling dogs with a variety of temperaments, including those with aggression or behavioral issues. Our dog walkers are trained to identify and manage challenging behaviors, and they employ positive reinforcement techniques to encourage good behavior. We carefully assess each dog during the initial consultation to understand their specific needs and requirements. If we determine that a dog's aggression or behavioral issues may pose a risk during group walks, we may recommend individual walks or other customized solutions to ensure their safety and the safety of others. Our goal is to create a calm and controlled environment, promoting a positive and enjoyable experience for every dog in our care.

  15. Can I request a specific time slot for my dog's walk?
    • Yes, we understand the importance of maintaining a consistent routine for your dog's well-being. While we cannot guarantee specific time slots for dog walks, we strive to accommodate your scheduling preferences to the best of our ability. We offer flexible scheduling options and will work with you to find a time that aligns with your needs as closely as possible. Our team aims to provide a reliable service, and we will communicate with you in advance to confirm the scheduled time for your dog's walk. We value open communication and understanding, and we encourage you to let us know your preferred time frames or any specific scheduling requirements. We will do our utmost to accommodate your requests and ensure a smooth and convenient experience for you and your furry friend.

  16. How far in advance do I need to schedule a dog walk?
    • We recommend scheduling your dog walks with us in advance to secure your preferred time slot. As a popular dog walking service in London, our schedule can fill up quickly, especially during peak times or holidays. To ensure availability, we suggest booking your dog walks at least a few days in advance. However, we understand that last-minute needs may arise, and we will do our best to accommodate urgent requests whenever possible. We believe in providing reliable and timely service, and we strive to meet the needs of all our clients. If you have specific recurring or ongoing scheduling requirements, we can discuss a regular schedule that works best for you and your dog.

  17. What is your cancellation policy for dog walks?
    • We understand that plans can change, and sometimes cancellations are necessary. If you need to cancel a scheduled dog walk, we kindly request that you provide us with as much notice as possible. Our cancellation policy allows for cancellations up to 24 hours in advance without any charges or fees. Cancellations made within 24 hours of the scheduled walk may be subject to a cancellation fee. We value open communication and appreciate your understanding in honoring our cancellation policy. By providing us with advance notice, we can better manage our schedule and potentially offer the canceled time slot to another client. Please reach out to us as soon as possible if you need to make any changes to your scheduled dog walk.

  18. How do you handle inclement weather during dog walks?
    • At 84 Acres for London, we are well-prepared to handle various weather conditions during dog walks. The safety and comfort of your dog are of utmost importance to us, and we take necessary precautions to ensure their well-being. In case of inclement weather, such as heavy rain, storms, extreme heat, or cold temperatures, our dog walkers adapt the walks accordingly. This may include shorter walks or adjusted routes to minimize exposure to harsh conditions. We provide our dog walkers with appropriate gear, such as raincoats, during wet weather, and ensure they have access to fresh water and shade during hot weather. Rest assured, we prioritize your dog's safety and will make decisions in their best interest to ensure they stay healthy and comfortable during their walks.

  19. Do you offer off-leash group walks?
    • No, for safety reasons, we do not offer off-leash group walks. Our priority is to ensure the safety of all dogs in our care and maintain control during walks. Walking dogs on a leash allows our dog walkers to have better control over the dogs' movements, preventing them from wandering off, encountering potential hazards, or getting into conflicts with other dogs or people. By keeping the dogs on leashes, we can also adhere to local leash laws and maintain a safe and controlled walking environment. We believe in responsible pet care and strive to provide a secure and enjoyable experience for all dogs under our supervision.

  20. Are there any breed restrictions for your dog walking service?
    • No, at 84 Acres for London, we do not have any breed restrictions for our dog walking service. We firmly believe that all dogs deserve love, care, and exercise, regardless of their breed. We welcome dogs of all breeds, sizes, and mixes. Our dog walkers are experienced in handling a wide variety of dog breeds and are trained to adapt their approach to suit the specific needs and temperaments of each dog. We prioritize responsible dog ownership and focus on evaluating individual dogs based on their behavior and compatibility during the initial consultation. Our goal is to provide a safe, inclusive, and enjoyable experience for all dogs in our care.

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